Frequently asked questions

Straight answers about your account, training, Premium, trainers, gyms and privacy.

Account

Is Fourgee free?

Yes. You can train up to 6 times a month without paying, with your plan, the full library, history, streaks and achievements. Finding trainers, gyms and events is always free. Premium removes the limit and opens the analytics.

Do I need to download the app?

You can build your plan in the browser now, and the same account works in the Fourgee app, for iPhone and Android.

Which languages does Fourgee support?

Portuguese, English and Spanish, in the app and on the site. Exercise names are in all three; detailed instructions are still in English.

How do I delete my account?

Right in the app, under Settings. Deletion covers your personal data, as described in the privacy policy.

Training

How is my plan built?

From your answers: goal, level, days per week, equipment, location, time per workout and muscle emphasis. The Fourgee AI Personal applies training rules you can check. Changed an answer? Your week rebuilds.

Do I need a gym?

No. Save where you train (gym, home or your building's gym) with the equipment you have. Your plan uses what that place can handle.

What if the machine is taken?

Swap the exercise for that session only. The app suggests another for the same muscle, using your location's equipment, and your plan stays the same.

How much weight do I use on my first workout?

The app suggests a starting load from your body weight and level, rounded to what the bar can hold. It errs low on purpose. After your first workout, what you logged takes over.

Are there exercise videos?

More than 900 of the 1,500+ exercises have a demo video, plus a map of the muscles worked.

Premium and billing

How much is Premium?

R$ 29.90 a month, R$ 74.90 every 3 months or R$ 239.90 a year, which works out to R$ 20.00 a month. Prices in Brazilian reais.

Is there a free trial?

There's no Premium trial, because the free plan is the real thing: 6 workouts a month, no card. And every purchase has a 7-day withdrawal period.

Can I cancel anytime?

Yes. Cancellation takes effect at the end of the paid period, and you keep access until then.

What if I change my mind?

You have 7 days from purchase to withdraw, as guaranteed by Brazil's Consumer Defense Code.

How do I pay?

By card, on the Fourgee website. Payment is processed by Stripe, and Fourgee never stores your card number.

Do I need Premium to train with a trainer?

No. Finding, chatting and receiving your trainer's plan are free.

For trainers

What does it cost for trainers?

Nothing during launch. The marketplace commission comes later, and you'll know before any charge.

How is my profile approved?

You send your intro, specialty, rates and service area. A person reviews it, and your profile appears in search only after approval.

How do I get paid by clients?

For now, you arrange it directly with your client. Fourgee doesn't process session payments yet.

Do my clients pay to receive my plan?

No. The plan you send is free for your client, with or without Premium.

Can I join from anywhere?

You can create your profile. Once approved, it shows up for people searching for trainers near you.

Gyms

Can my gym appear on Fourgee?

Yes. Fill in the partnership form and we'll talk about photos, hours and what you offer.

Does Fourgee replace my gym software?

No. We don't do turnstiles, memberships or member billing. Fourgee brings people looking for a gym nearby.

Who writes gym reviews?

People who use Fourgee. Each account can review a gym once.

Privacy and health

Do you sell my data?

No. We use your data to run Fourgee, as described in the privacy policy, and no analytics run on the site before you say yes to cookies.

Can my trainer see my health data?

Only if you turn sharing on. It's off by default, and you can turn it off anytime.

Why do you ask for consent about injuries?

Because an injury is health data, sensitive under Brazil's LGPD. With your consent, your plan avoids the area; without it, nothing is stored. Revoking deletes both.

How do I request a copy of my data?

In the app or by emailing [email protected].

Talk to us.

Support · Questions about the app, your account or subscription.